Midiplex Terms and Conditions — Please read before use

01 Introduction & Eligibility

By using the midiplex.pro website and all services associated with it (the "Platform"), you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms constitute a legally binding agreement between midiplex and the user. If you do not agree to these terms, please refrain from using the Platform.

Midiplex reserves the right to update these Terms and Conditions at any time. Your continued use of the platform after updated terms are published will be considered as your acceptance of the new terms.

02 Account Registration & Eligibility

To register on midiplex, you must meet the following eligibility requirements. Access to the platform is available only to those who satisfy these conditions. Any attempt to create an account using incomplete or false information will result in immediate account closure.

• You must be 18 years of age or older.
• You must provide your full legal name, date of birth, and accurate contact information.
• Each person may only register one account — multiple accounts per individual are strictly prohibited.
• To open an account, you must provide an active mobile number or email address.
• You are responsible for keeping your account password confidential — sharing account access with any third party is not permitted.
• Users from outside midiplex's designated countries or regions are not eligible to register.

03 Age Verification & Identity Confirmation

Midiplex is a responsible online gaming platform. We are firmly committed to protecting minors from accessing our services. midiplex may request identity and age verification documents at any time.

Acceptable documents for verification include a National ID (NID), passport, driving licence, or birth certificate. If documents are not submitted or verification fails, midiplex reserves the right to temporarily or permanently close the account.

04 Deposits, Withdrawals & Payments

Midiplex supports deposits and withdrawals via Bangladesh's popular mobile financial services — bKash, Nagad, and Rocket. All financial transactions are processed under secure SSL encryption. The following payment-related terms apply under midiplex's Terms and Conditions:

• Minimum deposit and withdrawal amounts may vary depending on the payment method.
• Withdrawal requests typically take 24–72 hours to process.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• Withdrawals must be made using the same method used for the original deposit — alternative methods are not permitted.
• For suspicious transactions, midiplex may temporarily suspend processing pending verification.
• Using third-party payment methods is strictly prohibited.

05 Bonuses & Promotional Offers

Midiplex offers a variety of bonuses and promotional offers to its registered members. Each bonus comes with its own terms and conditions, which are governed by midiplex's Terms and Conditions. Please read the relevant terms carefully before claiming any bonus.

• All bonuses are subject to wagering requirements — withdrawals will not be permitted until the specified wagering multiple has been met.
• Bonuses have a limited validity period — any bonus not used within the specified time will expire.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.
• midiplex reserves the right to modify, cancel, or amend any bonus offer at any time.
• If bonus abuse is detected, the relevant bonus and any winnings derived from it will be voided.

06 Gameplay Rules & Fair Play Policy

Midiplex is committed to providing a fair and transparent gaming environment. All game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third-party auditors. The following rules apply to gameplay under midiplex's Terms and Conditions:

• Each game has its own rules, which are clearly stated within the game interface.
• If a technical error causes an incorrect result to be displayed, midiplex reserves the right to correct it.
• If you lose connection during a game, the midiplex system automatically saves your game state.
• In Live Casino games, the dealer's decision is final — in the event of any dispute, the game log will be reviewed.

07 Prohibited Activities

As a secure and honest platform, midiplex strictly prohibits the following activities. Any involvement in these activities will result in immediate account closure and may lead to legal action where applicable.

• Creating multiple accounts to claim bonuses or gain unfair advantages.
• Playing games using bots, automated software, or artificial intelligence.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting unauthorized access to another user's account.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Threatening, abusing, or harassing other users or midiplex staff.
• Using a third-party payment method or another person's bank account.

08 Account Suspension & Closure

Midiplex reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances. Any balance remaining at the time of closure will be settled in accordance with midiplex's policies.

• Violation of any provision of these Terms and Conditions.
• If the information provided is found to be false or misleading.
• In cases of suspected fraud or fraudulent activity.
• When directed by a regulatory authority or law enforcement agency.
• If the user submits a request to close their own account.

For permanently closed accounts, any valid balance (excluding bonuses) may be refunded — however, this is at the sole discretion of midiplex.

09 Privacy & Data Protection

Midiplex takes the protection of your personal information very seriously. All data provided during registration is stored securely using SSL encryption. For full details on how your information is collected, used, and protected, please refer to our Privacy Policy View on the page.

• Your information is never sold to third parties.
• Information is never shared unless required by law.
• You have the right to request an update or deletion of your personal data.

10 Responsible Gaming

Midiplex believes gaming should be a form of entertainment — not a source of addiction or harm. As part of our Terms and Conditions, we apply various tools and policies to promote responsible gaming. For more details, visit our Responsible Gaming Visit the page.

• Deposit limits — set daily, weekly, or monthly caps on your deposits.
• Self-Exclusion — the option to take a break from the platform for a set period of time.
• Reality Check — notifications to remind you of the time during extended gaming sessions.
• Cooling-off period — temporarily locking your account for a set period of time.
• Professional support information and referrals for those experiencing problem gambling.

11 Limitation of Liability

The midiplex platform is provided "as is." To the extent permitted by law, midiplex is not liable for the following:

• Disruptions to your gaming experience due to internet connectivity issues or third-party technical failures.
• Account credentials being compromised due to the user's own negligence or carelessness.
• Temporary service disruptions caused by unexpected technical errors.
• Any issues arising from a third-party game or software provider.

12 Changes to Terms & Conditions

Midiplex reserves the right to partially or fully amend these Terms and Conditions at any time. In the event of significant changes, users will be notified via their registered email or mobile number. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

It is your responsibility to check this page regularly. midiplex is not liable for any inconvenience arising from changes to these terms. The date of the latest update will always be displayed at the top of the page.